How to Get Help
For Worldwide 24 hour Emergency Assistance call:
+61 2 9234 3123Reverse charges calls accepted
+61 2 8256 1523
Any call charges to our emergency assistance team can be claimed back when you submit your itemised bill with your claim
So we can easily assist you, please be ready with the following information:
- Your policy number.
- A contact number for where you are now.
- The nature of your problem.
- If you are ill or injured we will need details of medical consultations you have had.
If you're not sure how to make an international call from the country you are in this website may help http://www.countrycallingcodes.com
More ways to get help
From experience we understand that the telephone isn't always suitable for every situation. Here are three other ways you can get in touch if you need help: