Buying a Policy

  • Getting a Travel Insurance Quote

    To get a quote, go to tid.com.au, hit ‘Get a Quote’ and follow the prompts. It is important that you list all the countries you are travelling to, excluding any stopovers of up to 2 nights. You can type the country or select it from the drop down list. If your plans aren’t finalised and you don’t kn...

  • Who Can Buy?

    You are welcome to purchase a policy with us to cover your travels, even if you are already overseas, provided you are an Australian citizen or a resident who meets the age limits of the plan selected. This includes holders of Australian 457 visas, other skilled working visas and spousal visas, but ...

  • Adding countries

    You can add as many countries as you like! On the homepage you can select the countries you are travelling to from the drop down box or by typing the name of the country. Once it's entered another box will appear so you can keep adding. You don't need to add stopovers if they are up to 2 nights, bu...

  • Travel Insurance for Cruising

    The TID policy covers your cruising holiday for no extra cost! Not only are your overseas medical costs covered on-board but we will also reimburse your prepaid excursions you miss out on due to illness. Medical evacuation is also covered from the shore to the nearest medical facilities when agreed ...

  • Rental Vehicle Insurance Excess Cover

    This benefit is only available on The Works, Annual Multi Trip and Domestic plan. It is not available on The Basics plan. The TID policy automatically includes rental vehicle insurance excess up to $4,000 with the option to increase it. You'll still need to take out insurance for the vehicle but...

  • Which policy?

    What travel insurance plans are available? For information relating to policies purchased prior to 7 December 2017, including the definition of ‘pre-existing medical conditions’ please check the PDS provided with your purchase. You can contact us if you need this sent to you again. For policies pur...

  • Age Limit

    The The Works and Domestic plans are available to travellers aged under 81 years of age. The Basics and the Annual Multi-Trip plans are available for travellers under 76 years of age. Your age is based on how old you are at the time of purchasing the policy (not the departure date). Full terms, c...

  • Policy Excess

    A policy excess is an amount you must pay for each claim you make for certain benefits, as detailed in the policy. When you buy your policy online, we will let you know the excess levels available – either $0, $100 or $200 – and the applicable premium you have to pay. Your chosen excess will then be...

  • Children and Families

    TID covers your dependent children and grandchildren for FREE when they are travelling with you for the majority of your trip. Dependent children (including your legally adopted children) or grandchildren are covered provided they are under 21 years old at the date you purchase your policy, are ...

  • Where do I add the promo code?

    To use a promo code, please get your policy quote, click to choose options and then scroll to the bottom of the page. Here you'll find a field in which to enter your code. Happy travelling.