Emergencies

  • Assist email address

    I'm currently in hospital in Bali with my son and I was contacted by TID to send through my flight itinerary. Can anyone help with the email address to send it to. It was along the lines of assist@????????

  • Medical evacuation

    Hi does this company have adequate cover for medical evacuation? I am travelling to Telo at Sumatra /Indonesia to do some surfing and am concerned about being covered for a medical evacuation, should need be. Anyone have a comment or advice on th...

  • lost passport

    i would like to report my passport stolen and i am trying to contact smarttraveller.com.au i keep being treated like a slow learner and receive wrong pages of information.