What we mean by...

  • Rental Vehicle - definition

    Rental Vehicle Means only a rented sedan, campervan, hatchback or station wagon, four-wheel drive or mini bus/people mover rented from a licensed motor vehicle rental company. For more information about rental vehicle insurance excess click here You can find this definition in the 'Glossary'...

  • Dependents - definition

    Dependent Means your children or grandchildren not in full time employment who are under the age of 21 at the date of policy issue, travelling with you on the majority of the trip, and listed as covered on your Certificate of Insurance. You can find this definition in the 'Glossary' of the PDS

  • Close Relative - definition

    Close Relative A "close relative" is limited to a relative of yours or of a member of your travelling party who is residing in Australia or New Zealand. It means your or their spouse, de facto partner, parent, parent-in-law, daughter, son, daughter- in-law, son-in-law, brother, sister, brother-i...

  • Pre-Existing Medical Conditions - definition

    The policy wording defines a pre-existing medical condition as: An ongoing medical or dental condition of which you are aware, or related complication you have or the symptoms of which you are aware; OR A medical or dental condition that is currently being, or has been, investigated or treated ...

  • Personal Liability - Definition

    Section 15 Personal Liability – Terms of cover The policy covers the costs incurred for which you are legally liable if, due to your negligence, you cause a loss or damage to property. The property cannot be owned by you, a member of your family or travelling party nor can it be in your or their c...

  • Public Place - definition

    A "public place" means any place that the public has access to including, but not limited to, planes, trains, cruise ships, taxis, buses, air or bus terminals, stations, wharves, streets, museums, galleries, hotels, hostels, dormitories and other shared accommodation (unless it is a private, locked ...

  • Unsupervised - definition

    Unsupervised means leaving your luggage with a person you did not know prior to commencing your trip; or leaving it in any position where it can be taken without your knowledge; or leaving it at such a distance from you that you are unable to prevent it being taken. Unsupervised also mea...

  • Resident

    "Resident" means an Australian citizen; a holder of a current and valid Australian permanent resident visa, partner/spouse visa or skilled working visa (457 or other skilled working visa); a New Zealand passport holder permanently residing in Australia: With unrestricted right of entry into Aus...

  • Travelling Party

    Travelling Party means those people defined in ‘Family’ and any travelling companion who has made arrangements to accompany you for at least 50% of the trip. You can find this definition in the 'Glossary' of the PDS.

  • Total permanent disability

    During your trip, if you are injured and within 12 months of the date of the accident you permanently lose sight in one or both eyes or one or more limbs, you will receive a benefit of the following: The Works, The Basics or Annual Multi-Trip policies- $12,500 per adult; $10,000 per dependent chi...