Assist email address

I'm currently in hospital in Bali with my son and I was contacted by TID to send through my flight itinerary. Can anyone help with the email address to send it to. It was along the lines of assist@????????


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    Hi Kate, I believe the Emergency Assistance Team has since replied to you via email. The team is available 24/7 via or Both addresses are monitored 24/7.
    Best wishes to your son from TID,