Bali volcano agung

Am I covered if I purchase this policy


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    Hi Kelly,

    Thanks for getting in touch with us, I hope you’re well.

    Coverage is available for claims relating to an impact to your travels that arise from Volcanic Ash Cloud Activity and other natural disasters while you are in Bali.

    I can confirm with you, that as of today, our Underwriters do not consider the recent volcanic activity around Bali to be a current event. If you’ve already purchased the policy and volcanic activity affects your trip in some way, the event that arises will be considered to be new and unforeseen with regards to your cover and your policy will respond accordingly with the following benefits:

    • Medical expenses overseas;
    • Travel delay;
    • Cancellation costs or additional travel and/or accommodation expenses necessarily incurred and that result directly from a provider cancelling or restricting your scheduled public transport services;
    • Withdrawal of services; and
    • Loss of personal effects.

    Please read through the Product Disclosure Statement to look into what your policy covers.

    Stay updated with our Travel Alerts here.

    If you do require any further assistance, please don’t hesitate to contact us.

    Kind regards,