Thanks for getting in touch.
As an online company, we do not do any face-to-face claims.
Please complete what you can of the claim form and attach any supporting documents and send this through to us.
Claims normally take up to 10 business days to complete. In this time your case manager may get in contact to request further information and in that case the claim will take longer.
Once your claim has been submitted and a case manager has been assigned to your claim, you will be able to discuss anything require with the case manager.
Please let me know if I can be of further assistance to you.